Patina Maldives, Fari Islands

Job Title: Marine Biologist

Department: Kids Club & Recreation

Reports to: Kids Club & Recreation Manager

Position Level: Assistant Manager (AM)

Position Overview

The Marine Biologist's main responsibility is to ensure the marine life around Patina Maldives is in good condition and making guest and teammates aware of the importance of protecting them. Must be aware of the species living around the resort and able to provide information to guests and teammates. Able to conduct many activities related to protecting the environment including physical activities and information sessions, thereby, maximizing organizational profitability and guest satisfaction.

The Role

  • Oversee and ensure smooth operation of the resort by enforcing strict compliance to all policies and procedures set by the resort.
  • Provide basic presentations to guests on topics relating to tropical marine biology and conservation, daily.
  • Run and maintain resort's coral framing project and update Front Office Manager on the process
  • Run and maintain resort's Turtle rehabilitation project and update Front Office Manager on the process
  • When required, assist guest on Recreational trips and provide marine life briefings and debriefings
  • Guide snorkeling trips over reefs, point out and identify animals to guests, explain briefly interesting animal behaviors and provide briefings and debriefings, daily
  • Implement and drive departmental objectives and performance enhancement projects to ensure flawless, upscale, professional and high-class guest service experiences.
  • Implement department project initiatives to ensure continuous improvement and upscaling of both department operations and teammates' performance.
  • Drive high quality and consistency in standards to achieve mission, vision and goals set by the resort.
  • Effectively communicate and liaise with all departments to provide an overall comfortable guest experience.
  • Conduct yourself and your Marine Biology related activities in a professional manner.
  • Handle complaints and resolve service 'glitches' and keep a record of all feedbacks under the appropriate system. Ensure that the issues are resolved in a timely manner to guests' satisfaction.
  • Build strong relations with all guests, noting special attention to the resort's VIPs and return guests to ensure long lasting guest loyalty
  • Review, monitor and control monthly departmental expense support the higher management in Rooms Division budget and forecast report. Provide suggestions and strategies to increase departmental profit generation abilities.
  • Maintain an up-to-date knowledge of the resort daily services, activities, promotion, and event. Support the establishment of an effective database for effective communication of information. Update all teammates on any changes to ensure guests receive up-to-date information.
  • Report any issue or damages and breakdowns within working areas and the resort to ensure a defect-free facilities and service amenities provided
  • Drive high quality and consistency in standards to achieve mission, vision and goals set by the resort.
  • Responsible for accurate reporting of activities and incidents and take accurate decisions on the behalf of the management should any incident or emergency arise.
  • Be role model and expertise in all local culture heritage activities and dining options to all guests.
  • Perform other duties or responsibilities that are reasonable as assigned by your immediate supervisor or manager.

Talent Profile Qualifications:

  • Masters in Marine Biology or related field.

Work Experience:

  • Experiences in similar role in luxury hotels/resorts.
  • Experience working in the tourism industry

Skills Set:

  • Knowledge of marine life of the Maldives with the ability to identify reef fish to the family level.
  • Renewed PADI dive master with professional DAN insurance
  • Organizational skills
  • Excellent command of written and spoken English
  • Strong interpersonal communicator with personable character, good in relation-building
  • Highly energetic and able to work under pressure for long hours
Patina Maldives, Fari Islands
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